AUSTIN, Texas—Shiny, a leading provider of associate engagement and retention software, today released its second annual report on tipping for the hospitality industry. Entitled “Harnessing Tipping Data to Empower and Motivate Hospitality Workers,” the report offers a comprehensive analysis of tipping behaviors and patterns across a diverse sample of hotels utilizing Shiny’s digital tipping software. As the hospitality industry continues to evolve, understanding guest behaviors, particularly in how they express gratitude, is crucial for enhancing service […]
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